BPO-1 has the network infrastructure to support your call center needs. Reduce your overhead costs and utilize our pre-existing call center infrastructure to cut costs dramatically. We only use high quality, secure, dedicated servers to run our VoIP lines to ensure stability and reliability within our networks along with back up generators to ensure our services are never interrupted. BPO-1 specializes in both outgoing and incoming call center support services.  

• Hire experienced personnel who are familiar with the latest in database technology - such as, Salesforce, Netsuite, ACT, Oracle, SAP, Seibel, etc.

• Find qualified personnel with clear, concise English language skills and sales capabilities at nearly 30% less than hiring domestically

• Increase dials per hour, cultivate quality leads in less time and for less money

• Reduce or eliminate your overhead costs such as office space, equipment, insurance, etc.

Inbound Customer Support Services:

• Customer Care Services
• Information Technology Help Desk Services

Outbound Customer Support

• Tele-banking
• Telemarketing
• Direct response television
• Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
• Airline ticketing and reservations.
• Sales lead generation
• Market research and surveys
• Database Cleaning and Updating
• Third Party Verification
• Record Verification
• Fraud Detection /Prevention Calls
• Welcome / Thank-you Calls
• Continuity Sales Calls
• Any kind of Message Delivery
  

Our Call Center Operations Located in Chennai, India:

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Contact:

Address (USA): 717 Flume Court Ste 101 Milpitas, CA 95035

Address (Int'l): Level 6, 10/11 Dr. Radhakrishna Salai Chennai 600 004 India