Services
 

Call Center Services

• Inbound Customer Support Services (IT Helpdesk, Order Admin, CS, etc )
• Outbound Customer Support (Telemarketing, Campaigns, Non-profit)

IT Consulting Services

Business Process Outsourcing maintains the highest standards by continuously staying ahead of various technological advances in the marketplace. We do this through industry involvement, training on the latest development tools, and keen attention to detail. 

Business Process Outsourcing also strives to be a dedicated source for your Organization's success by providing experienced, talented and professional consultants. The consultants can work on site, off site, part-time or full-time.

Offshore Software Dev / Web Design

We offer full cycle custom software programming services, from product idea, offshore software development to outsourcing support and enhancement. BPO-1 employs a large pool of software engineers coming from different backgrounds. We are able to balance product development efforts and project duration to your business needs.

Data Conversions

We have the skills and expertise to cater to a variety of document conversion requirements like pdf to word, pdf to XML, tiff to pdf, image to excel, and image to html among others. Whether your project is large or small, simple or complex, we can provide the ideal document conversion solution for you.

Medical Billing

Our certified staff are able to handle a wide array of billing services and identify patient accounts that require follow-up and take the necessary action to collect un- paid and partially paid claims.

Hospital Billing Services

Our billing services are able to handle the band-with from larger hospitals as well. We can work around the clock to ensure all types of general services are transparent in our coding methodology. This gives all of our clients easy access, produces consistency, and eliminates the risk of errors. Clients receive regular feedback on coding changes and coding-related denial analysis.

Nursing Consulting & Placements

We work closely with our hospital partners through every step of the interviewing / placement process to ensure they get the right candidate with the necessary skills (both technical and personable).